Privacy Policy
Effective Date: August 4, 2026
Welcome to Al Fateh Mart. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.
Who We Are
Our website is https://alfatehmart.com.
Al Fateh Mart is a retail store offering groceries, bakery products, beverages, household items, telecom services, and other daily essentials.
Information We Collect
When you use our website, we may collect the following information:
- Your name
- Email address
- Phone number (if provided)
- Billing and shipping information (when placing an order)
- IP address
- Browser type and device information
- Information submitted through contact forms or comments
Comments
If visitors leave comments on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser information to help detect spam.
If you use the Gravatar service, an anonymized version (hash) of your email address may be sent to Gravatar to check whether you have an account. After your comment is approved, your profile picture may be publicly visible beside your comment.
Media
If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS), as visitors may be able to download and extract this information.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember your login information
- Save your preferences
- Keep items in your shopping cart
- Improve website performance
- Analyze website traffic
You can disable cookies through your browser settings, although some website features may not function properly.
Embedded Content
Pages on this website may include embedded content such as videos, maps, or social media posts.
Embedded content from other websites behaves exactly as if you visited those websites directly. Those websites may collect data about you, use cookies, and monitor your interaction according to their own privacy policies.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Respond to customer inquiries
- Improve our products and services
- Send order updates
- Prevent fraud and misuse
- Comply with legal requirements
We do not sell or rent your personal information to third parties.
Who We Share Your Data With
We may share your information only when necessary with:
- Payment service providers
- Delivery partners
- Website hosting providers
- Government authorities where required by law
If you request a password reset, your IP address may be included in the reset email.
Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and accounting obligations
- Protect our website from abuse
Comments and their metadata may be retained indefinitely to help recognize future comments automatically.
Your Rights
Depending on applicable laws, you may request to:
- Access your personal data
- Correct inaccurate information
- Delete your personal information
- Receive a copy of your stored data
- Withdraw consent where applicable
Some information may be retained if required for legal, tax, or security purposes.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure.
Third-Party Services
Our website may use trusted third-party services such as:
- Payment gateways
- Shipping providers
- Google services (Analytics, Maps, etc.)
- Spam protection services
These providers have their own privacy policies governing the information they collect.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the Contact page on our website or email us at your official business email address.